Communication and understanding are vital to everyone's peace of mind.

The proper balance of compassion and health care for each resident involves looking for the best solution to each situation. When a resident is upset, disturbed, or agitated, we first look for the reasons. Is the resident feeling lost or afraid? Thirsty or hungry? Does the resident need to use the restroom? Will a walk, backrub or holding the resident's hand help?

We believe that independence is the key to emotional dignity and self-esteem, regardless of age. Working in interdisciplinary teams, we call on all our professionals to give residents the strength, and sometimes the courage, to live at their highest possible levels. As residents reach these levels, they also regain their smile and friendly disposition. Residents often learn to walk again. We are never surprised when someone who had given up moves back home.

At Lincoln Park Manor a resident receives the individualized help he or she needs to cope with the special physical, social and emotional challenges facing them at this time.

Communication and understanding are vital to everyone's peace of mind. We face difficult questions with residents and their families. Our concern is always "What will best serve the resident?"